Cusack Center
Online Terms & Refund Policy
NYS Real Estate Continuing Education Online Courses
To continue to course registration and log-in, please read all policies carefully and accept below |
Please print these pages for online policies & support information.
ONCE YOU HAVE PURCHASED AN ONLINE CONTINUING EDUCATION COURSE, REFUNDS WILL BE GIVEN WITHIN FIVE (5) CALENDAR DAYS OF PURCHASE. OTHERWISE, THERE ARE NO REFUNDS OR EXCHANGES.
You can take this course from any computer, anywhere as long as you always log in with the same user I.D, password and email address you provided at the time of course registration. Under no circumstances should you share an email address with another online student.
Course Content Support
If you have any questions about an online course please call our administrative staff prior to enrolling. Call 716.683.4080 during normal business hours Monday through Friday, from 8:30 AM to 5:00 PM, or email coursesupport@cusackcenter.com evenings or weekends, with the exception of government recognized holidays. This email address is for pre-registration questions or course content support only.
Technical Support
For technical issues experienced at set-up, subsequent log-in or any time while taking an online course please contact Technical Support at 1-888-213-5124 or email at retechsupport@dearborn.com
Online Course Completion Requirements
The online course is available for one year from date of purchase. No extensions can be granted. Only one registered student may take this course; you will be asked to sign an affirming affidavit at time of completion that you, exclusively, participated in this NYS continuing education program.
You must complete each and every unit of the course. All quizzes, end of unit evaluations and required seat time must be satisfactorily completed or you will not receive credit for the continuing education course.
Once the course has been successfully completed and the affidavit signed, you will be reported to the NYS Department of State Division of Licensing within 15 days. If you meet seat time requirements for the course, you will receive a certificate of satisfactory completion issued by the school via USPS within the same time frame. If you do not meet the seat time requirements or provide an affidavit of course comletion, you will not be reported to the NYS Department of State Division of Licensing as complete, nor will you be issued a certifcate of satisfactory completion.
Your Online Course
At the course start-up page, please take time to orient yourself so you understand how the course navigates and clocks time. After several minutes of inactivity, your online course will time out, so try to time your breaks at the end of a unit to prevent losing your work. We recommend that you routinely check your progress as you proceed through the course. Online courses are self-contained and do not require any additional materials.
To continue, please agree to these terms and conditions:
I Agree to the above terms and conditions
I Do Not Agree
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